Privacy Policy

At Plumble Bee LLC, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, payment information, and any other details you provide when scheduling services or contacting us.

  • Service Information: Details about the plumbing services requested, including property details, issues reported, and service history.

  • Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, operating system, and website usage patterns.

2. How We Use Your Information

The information we collect is used to:

  • Provide and manage our plumbing services, including scheduling, communication, and service delivery.

  • Process payments and send invoices or receipts.

  • Respond to inquiries and provide customer support.

  • Improve our website and services based on your feedback and usage patterns.

  • Send promotional offers, service updates, or relevant information about our plumbing services (with your consent).

  • Comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share information with trusted third-party service providers who help us operate our business, such as payment processors, scheduling platforms, or customer support systems.

  • Legal Requirements: We may disclose information if required by law or in response to legal processes, to protect our rights or the safety of others.

  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business transaction.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. This includes using secure technologies, encryption, and internal policies to safeguard the data we collect.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies on our website to enhance user experience and analyze website traffic. Cookies allow us to recognize your device and customize your experience. You can control the use of cookies through your browser settings.

6. Your Choices

You have the right to:

  • Access: Request a copy of the personal information we have collected about you.

  • Correction: Update or correct any inaccuracies in your information.

  • Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and the effective date will be updated accordingly.